Fix For Twitter Widget Not Displaying Tweets

Last Updated on Jul 12, 2013
In June 2103, Twitter updated their API and Virb needed to make the necessary adjustments to properly authenticate the Twitter Widget. If you are not seeing the Twitter Widget display on your site, you will need to re-authenticate the widget or re-create it.

Re-Authenticate the Twitter Widget

1. From the Virb Admin, go to the Widgets Tab.

widgets tab

2. Click on your Twitter Widget to edit it.

twitter widget select

3. Click on the 'Connect to Twitter' button.

connect to twitter button

4. Log in to your Twitter account and click on "Authorize App". If you are already logged into Twitter, you can just click on "Authorize App".

authorize virb to use twitter
‚Äč
That's it! You now have an authorized Twitter Widget on your site.
 

Re-Create the Twitter Widget

1. From the Virb Admin, go to the Widgets Tab.

widgets tab

2. Click on the Red x next to the Twitter Widget.

delete twitter widget

3. Click on the "New Widget" button.

4. Select Twitter from the Widget Select menu.

5. Name the Widget and click on the 'Connect to Twitter' button.

connect to twitter button


6. Log in to your Twitter account and click on 'Authorize App'. If you are already logged into Twitter, you can just click on 'Authorize App'.

authorize virb to use twitter

That's it! You now have an authorized Twitter Widget on your site.

Virb Support

Can't find your answer in these articles? Don't fret. We're here to help.

 

Community Discussions

You can also ask a question in our community discussion to get answers from other Virb customers.

Psst! Not seeing a feature listed in these articles? You'll need to upgrade to the new Virb Platform.